faq

Q: Are you a scam? Is this even for real?

A: NO this is NOT a scam! Yes, Buds is a REAL well established dispensary with reliable Pick-Up & Delivery Service.

We have been able to maintain an excellent reputation by word of mouth advertising, and steady repeat clientele as a private, invite only website. We have decided to take a leap of faith and now let the general public in Canada order off of us.

 

Q: Who do we Deliver/ship to?

A: We only ship to adults over the age of 19. Under no circumstance will any medical dispensary or M.O.M. service sell to anyone under the age of the law. No exceptions.

 

Q: Who DELIVERS/ships your order and where are they located?

A: All of our shippers/Drivers who assemble and ship/Deliver your order are Health Canada licensed patients. All hold proper documents and are licensed to grow, transport and consume marijuana. They are located in various regions across Canada, Central Toronto being our Home Base and work together to fulfill your complete order.

 

Q: Do you guarantee arrival of my package?

A: If a customer uses their correct address your package will arrive always without problem. When a customer changes their address after we have delivered/shipped your order we cannot change it as all our packages are one way trips that are non-returnable.   Currently we have never had a package go missing when a customer follows instructions.

 

Q: What happens if your order is too large to fit in your mailbox?

A: You do not have to use a real name but if your order is too large to fit into your regular size mailbox it will be delivered to your door/postal outlet. If you do not have your real name on the delivered package then you wont be able to pick it up as Identification will be required.

Solution: Keep your order the size of your mailbox or ensure you have a real name so that you can pick it up. No signature is required.

 

Q: What happens if my payment goes missing?

A: We recommend using an e-mail money transfer for this. Another option is using cash as it is private. Make sure to wrap your cash and to register it with the mail if you want proof it arrived. We will never just take your cash and not send your product as we are friendly potheads and want you to be happy. Read the reviews from happy customers.

 

Q: How is my item packaged?

A: Each item is packaged in a generic prepaid Xpress envelope. The contents are then sealed to ensure maximum discretion.

 

Q: How long will it take to get my package?

A: Time will vary depending on your location in Canada/GTA/Toronto. All items are sent via Xpress. Usually this can take 2-3 business days. Some rural locations can take a little bit longer at times. Delivery times depend on where you are, please email or text us for further details.

 

Q: Has anyone been arrested from ordering?

A: We are proud to say no one has been arrested from ordering from us. However, we do not deliver/ship any quantities larger than the legal amount you are legally aloud to posses.

 

Q: Do you accept credit card payments? Personal cheques?

A: We only accept cash, or interac (Email money transfers) from a Canadian bank

 

Q: Can I pick up my ordeR OR HAVE IT DELIVERED?

A: Delivery/Pick Up options can be arranged. Please contact us for more details.

 

Q: Can I order larger orders?

A: Please contact us for further details.

Q: Who are we and why do we do sell cannabis to fellow Canadians?

A: We are a couple of cannabis loving enthusiasts that enjoy experiencing new strains and edibles and passing them onto our friends and customers. Coming from the alcohol industry we realized the social harms and description that alcohol creates across communities in Canada. Instead of opening a cold beer & wine store or getting back in the bar business we chose to go for the safer alternative.

We are the modern day equivalent to the Seagram’s family, Sleeman family and the Bronfmans who all made a living selling alcohol a much more dangerous substance than cannabis.

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 buds4ALL
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